Terms and Conditions of Platform Use

1. Acceptance of Terms and Conditions

By accessing, registering for or using any service provided by scrplay3 through the website scrplay3.onl, you acknowledge that you have read, understood and agreed to be bound by the terms and conditions stated in this document, together with any related policies including the Privacy Policy and Responsible Gambling Rules.

If you do not agree with any part of this document, you are advised not to use the scrplay3 platform. Continued use of this website after any amendments to these terms are published means you accept the amended terms.

2. Eligibility and Account Registration

scrplay3 services are only offered to individuals who meet all of the following requirements:

• Aged 21 years or above on the date of account registration.
• Not a citizen or resident of a country that specifically prohibits online gambling.
• Registering voluntarily in their own name and not on behalf of a third party.
• Has not previously been subject to a self-exclusion or voluntary account closure on this platform unless they have completed the designated reactivation process.

During the registration process, you are required to provide accurate and complete personal information including your full name, date of birth, mobile phone number and a valid email address. scrplay3 reserves the right to verify a player's identity through a Know Your Customer (KYC) process at any time, including requesting a copy of your identity card (MyKad) or other relevant documents.

3. Account Management and Security

You are fully responsible for all activity that occurs under your account. The confidentiality of your username and password must be maintained at all times. Please take the following steps to protect your account:

• Use a strong and unique password that is not used on any other platform.
• Do not share your login details with anyone, including family members or friends.
• Log out of your account each time you finish using the service, especially on shared devices.
• Contact customer support immediately if you suspect your account has been accessed without authorisation.

scrplay3 will not be held responsible for any losses arising from the use of an account by an unauthorised third party where the security vulnerability was caused by the account holder's own negligence.

4. Deposits and Withdrawals

All financial transactions on the scrplay3 platform are subject to the following conditions:

• The minimum deposit amount per transaction is RM20, regardless of the payment method chosen.
• The minimum withdrawal amount per request is RM50.
• Accepted payment methods include Touch 'n Go eWallet, DuitNow, online banking (FPX) and crypto assets namely USDT, BTC and ETH.
• Withdrawal processing time is between 5 and 30 minutes subject to required verification.
• All payment accounts must be registered under the same name as your scrplay3 account.

scrplay3 reserves the right to delay or withhold withdrawals until identity verification is completed. Transactions suspected of involving fraud or money laundering will be reported to the relevant authorities without prior notice to the user.

5. Bonus and Promotion Terms

All bonuses and promotions offered by scrplay3 are subject to wagering requirements and specific rules stated at the time the offer is launched. The following general conditions apply:

• Welcome Bonus: New players are eligible to receive a 120% bonus on their first deposit up to a maximum of RM300. For example, a deposit of RM100 gives a bonus of RM120 — the account balance becomes RM220 with a wagering requirement of RM1,200 (RM120 × 10 times) before bonus winnings can be withdrawn.
• A deposit of RM600 will generate a bonus of RM300 with a balance of RM900, and the wagering requirement is RM3,000 (RM300 × 10 times).
• Bonuses may only be used on games specified in the terms of that offer.
• Attempts to abuse or manipulate the bonus system, including through multiple accounts or betting strategies that violate the conditions, will result in cancellation of the bonus and any related winnings.
• scrplay3 reserves the right to cancel any bonus awarded if there are signs of fraud or a breach of terms.

The scrplay3 VIP programme provides weekly cashback based on membership tier — Bronze up to 0.2%, Silver up to 0.4%, Gold up to 0.6% and Platinum up to 0.8%. Cashback rates and conditions may be amended by scrplay3 at any time.

6. General Game Rules

The scrplay3 platform offers various game categories including slots, live casino, sportsbook, fishing games and arcade games. Each game category has its own specific rules which can be found on the relevant game page.

• Game results produced by the system are final and cannot be disputed unless there is clear evidence of a verifiable technical error.
• In the event of a technical issue or system disruption during a game session, affected bets will be declared void and the bet amount will be returned to the player's account.
• The use of automation software, bots or any other method to gain an unfair advantage is strictly prohibited.
• For sports betting, the odds displayed at the time a bet is confirmed are the final odds. Changes in odds after confirmation do not affect bets that have already been confirmed.

7. User Conduct and Acceptable Use of the Platform

All scrplay3 users are expected to use this platform in an ethical and responsible manner. The following behaviour is strictly prohibited:

• Using the platform for any illegal activities including money laundering or fraud.
• Communicating using offensive, abusive or threatening language towards other players or scrplay3 staff.
• Attempting to hack, attack or disrupt the platform's systems and infrastructure.
• Spreading false or misleading information about the platform to third parties.
• Making unauthorised chargeback claims against confirmed transactions.

Violation of any of the above rules may result in immediate account suspension and freezing of associated funds while an investigation is carried out.

8. Personal Data Protection

scrplay3 collects, stores and processes your personal data in accordance with our Privacy Policy, which can be accessed on the Privacy Policy page. By using this platform, you give consent to scrplay3 to:

• Collect and process personal information required for account management and identity verification.
• Store records of transactions and gambling activity for legal compliance and security purposes.
• Contact you via email or mobile phone regarding your account, promotions or service updates.

Your data will not be sold or shared with third parties for marketing purposes without your consent, except where required by law or the relevant authorities.

9. Account Suspension and Closure

scrplay3 reserves the right to suspend or close any user's account at any time and without prior notice if:

• The user is found to have violated any of the terms in this document.
• There is suspicion of fraud, use of false identity or criminal activity.
• The user fails to meet the KYC requirements set within the given period.
• The user registers more than one account.

Players may also request voluntary account closure at any time by contacting our customer support. Prior to closure, any eligible balance that has met the wagering requirements will be returned. Funds originating from bonuses that are still within the wagering period are not eligible for return.

10. Platform Liability Limits

To the extent permitted by law, scrplay3 is not liable for any indirect, incidental or consequential losses arising from the use of this platform, including:

• Financial losses resulting from game or betting outcomes.
• Service disruptions due to system maintenance, technical issues or circumstances beyond our control.
• Unauthorised access to an account due to the user's negligence in maintaining the security of their login credentials.
• Failed transactions caused by issues with third-party payment service providers.

scrplay3's maximum liability under any circumstances shall not exceed the total amount deposited by the user in the 30 days prior to the claim being made.

11. Amendments to Terms and Conditions

scrplay3 reserves the right to amend, update or replace any part of these terms at any time at our sole discretion. Amendments will take effect as soon as the latest version is published on this website.

We will endeavour to notify users via email or in-platform notice when significant changes occur. However, it is the user's responsibility to review these terms periodically. Continued use of the scrplay3 platform after amendments are published constitutes acceptance of the revised terms.

For any enquiries regarding these terms, please contact our customer support team, which operates 24/7 via live chat or email at [email protected].